Last updated: 25 May 2018
Click here for the GDPR Information Notice and Related Provisions.
Collection of information
When you visit our Website, we may collect information regarding your visit from your computer. Such information helps us to determine information about how you found our Website, the date you visited our Website and search engines that may have led you to our Website. We collect this information to continually improve and enhance the functionality of CyberU.
The information you may provide us with is classified into two general types (user-provided information and website usage information), both of which are discussed in greater detail below.
Personal information you choose to provide
In order to make your visits to our Website as enjoyable as possible, we may ask you for Personal Information. Personal information includes, for example, your name and e-mail address, both of which you may be asked to provide when registering with CyberU. A description of some of the ways that you may provide personal information to us, as well as further details on how we may use such personal information, is given below.
1. Contact us/feedback
If you e-mail us through a "Contact us" link on our Website, we may ask you for information such as your name and e-mail address so we can respond to your questions and comments. If you choose to correspond with us via e-mail, we may retain the content of your e-mail messages, your e-mail address and our response to you, subject to applicable law. In certain cases, and with your prior consent only, we may post content from your e-mails to us on the Website.
2. Questionnaires and surveys
We may occasionally ask viewers of our Website to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us serve you better and improve the usefulness of CyberU. When requesting your participation in these surveys, we may ask you to provide us with your name and e-mail address.
Website usage information
When you visit our Website, it will send a session cookie to your browser if your browser's preferences allow this, but (to protect your privacy) your browser only permits our Website to access the cookies it has already sent to you and not the cookies sent to you by other websites. Except as otherwise set out herein, all of our cookies are necessary for the provision of our services.
The cookies we use and their functionality are included in the table below:
|access_token||Session||CyberU||Identifies the client. Does not contain any personal information.||.cyberu.com|
|AWSELB||Persistent||CyberU||Used by AWS to enable sticky ses-sion which enables the load bal-ancer to bind a user’s session to a specific instance||.cyberu.com|
|_ga||Persistent||Google Analytics||Id used to track what actions user has performed, such as navigating from page to page. Does not contain any personal information.||.cyberu.com|
|_gid||Persistent||Google Analytics||Used to distinguish users.||.cyberu.com|
|_hp2_id.*||Persistent||Heap Analytics||Used to track user behavior on the site, which allows us to better understand how users are using the site.||.cyberu.com|
|_hp2_ses_props.*||Persistent||Heap Analytics||Used to track user behavior on the site, which allows us to better understand how users are using the site.||.cyberu.com|
|logglytrackingsession||Session||Loggly||Cookie created by third party apps, for tracking and analytic purposes.||.cyberu.com|
|JSESSIONID||Session||NewRelic||Used to store a session identifier so that New Relic can monitor session counts for an application. The cookie value is generated by Jetty.||.nr-data.net|
|__adroll||Persistent||AdRoll||Used to provide interest-based advertisements to show our ads on other websites. The Technology to do this is made possible by cookies and as such we may place a so called "remarketing cookie" during your visit. The whole process is entirely anonymised.||d.adroll.com|
|anj||Persistent||AppNexus||Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.||.adnxs.com|
|uuid2||Persistent||AppNexus||Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.||.adnxs.com|
|CMDD||Persistent||Casale Media||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.||.casalemedia.com|
|CMID||Persistent||Casale Media||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.||.casalemedia.com|
|CMPS||Persistent||Casale Media||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.||.casalemedia.com|
|CMRUM3||Persistent||Casale Media||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.||.casalemedia.com|
|CMSC||Session||Casale Media||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.||.casalemedia.com|
|CMST||Persistent||Casale Media||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.||.casalemedia.com|
|IDE||Persistent||DoubleClick||Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.||.doubleclick.net|
|_dc_gtm_UA-*||Session||DoubleClick Tag Manager||This first party cookie is used by Google Tag Manager to distinguish users and events on the website and analyze how users interact with our website. User data tracked is anonymous.||.cyberu.com|
|fr||Persistent||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||.facebook.com|
|__ar_v4||Persistent||Google DoubleClick||Used for advertisement conversion rate tracking.||.cyberu.com|
|ck1||Persistent||Live Ramp||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.||.rlcdn.com|
|rlas3||Persistent||Live Ramp||Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.||.rlcdn.com|
|i||Persistent||OpenX||Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.||.openx.net|
|f5_cspm||Persistent||PubMatic||F5 BIG-IP Analytics||simage2.pubmatic.com|
|KRTBCOOKIE_10||Persistent||PubMatic||Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.||.pubmatic.com|
|PUBMDCID||Persistent||PubMatic||Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.||.pubmatic.com|
|c||Persistent||Rubicon project||Regulates synchronisation of user identification and exchange of user data between various ad services.||pixel.rubiconproject.com|
|khaos||Persistent||Rubicon project||Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.||.rubiconproject.com|
|put_*||Persistent||Rubicon project||Bidder identifiers placed at the request of a bidder, to sync a bidder’s independent information about an end user with Rubicon Project, to allow the bidder (not Rubicon Project) to bid on ads through the Rubicon Project advertising exchange based on behavioral targeting information known only to the bidder (i.e., the user identifier will be transmitted in a bid request to the bidder that caused this cookie to be placed).||.rubiconproject.com|
|rpb||Persistent||Rubicon project||Publisher and partner-owned audience segments used for private marketplaces and audience-based planning and forecasting in Orders.||.rubiconproject.com|
|rpx||Persistent||Rubicon project||Contains expiration dates for information in the rpb cookie.||pixel.rubiconproject.com|
|personalization_id||Persistent||This cookie is set due to Twitter integration and sharing capabilities for the social media.||.twitter.com|
In addition, the Site uses a collection of cookies managed by Google Analytics for user and feature tracking. A list of these Analytics cookies can be found here.
Most web browsers can be set to tell you when a cookie has been sent to you and give you the opportunity to refuse that cookie. Information about disabling cookies from your browser and deleting all cookies currently stored on your computer may be found online.
Refusing a cookie may in some cases preclude you from using or negatively impact the display or function of our Website or certain areas or features of our Website. There are numerous resources on the Internet (such as www.aboutcookies.org) that can provide more information about how cookies work and how you can manage them.
Our Website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies". The information generated by the cookie regarding your use of our Website is normally transferred to a Google server in the USA, and is stored there. As the IP anonymize function is activated on our Website, your IP address will, within Member States of the European Union or other contracting states of the Agreement on the European Economic Area, first be shortened by Google. Only in exceptional cases will Google transfer the full IP address to a Google server in the USA, and will shorten it there. On behalf of the operator of this Website, Google will use this information in order to analyse your usage of our Website, to compile reports on website activities, and to provide further services to the website provider relating to the usage of the Website and the internet. The IP address transferred by your browser within the framework of Google Analytics will not be combined by Google with other data. In case you prevent the storage of cookies by setting your browser software accordingly, you may possibly not be able to fully use all features on this Website. Furthermore, you can prevent collection by Google of the data generated by the cookie and relating to your use of the Website (including your IP address), as well as processing of these data by Google, by downloading and installing the browser plug-in.
2. Clear GIFs
When you visit CyberU, we may also use " Clear GIFs" (a.k.a. "web beacons" or "pixel tags") or similar techniques in our Website and/or in our communications with you. A clear GIF is typically a one-pixel, transparent image located on a web page that helps us to verify an individual’s viewing of a web page. Clear GIFs allow us to know whether you have viewed a web page prior to visiting our Website and may enable us to relate such information to other information. We use information provided from clear GIFs to allow more accurate reporting, improve the effectiveness of our marketing and make CyberU better for our users.
3. IP address and Clickstream data
CyberU is hosted on Amazon Web Services ("Our servers"). Our servers automatically collect data about your Internet Protocol address when you visit us. When you request pages from our Website, our servers may log your truncated (i.e., anonymized) IP address and sometimes your domain name. Our servers may also record the referring page that linked you to us (e.g. another website or a search engine); the pages you visit on this Website; the website you visit after this Website; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral website; and other web usage activity and data logged by our web servers. We use this information for internal system administration, to help diagnose problems with our servers and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and Internet service provider. Personal information (including truncated (i.e., anonymized) IP addresses) is not used to facilitate contact with users who have not provided their contact details to CyberU. Your truncated (i.e., anonymized) IP address may be used to identify the clickstream that led you to our site; however, personal information is not shared with any third-party marketing companies.
4. Rights to opt in/opt out
You have the right to "opt in" and/or "opt out" of certain of our uses of your Personal Information. For example, you may have the opportunity to choose whether you would like to receive correspondence from us and/or third-party service providers. Your Personal Information will not be shared with third-party service providers unless you give consent. You will have the opportunity to opt out of CyberU's promotional e-mails by clicking the "opt out" or "unsubscribe" link in every e-mail you receive. You can also request this by sending an e-mail to firstname.lastname@example.org, specifying whether (i) you would like to opt out of receiving promotional correspondence from CyberU in general, or just via e-mail, post and/or by phone, and/or whether (ii) you would only like to opt out of certain CyberU’s e-newsletters or correspondence.
Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
5. Use, disclosure, and sharing of Personal Information
1. Service providers
We may use third-party partners to help us operate and maintain our Website and deliver our products and services. To the extent legally permitted, we may also share your information with our service providers and other third parties ("Affiliated Parties") that provide products or services for or through this Website or for our business (such as website or database hosting companies, communications providers, e-mail service providers, distribution companies, fulfillment companies, credit card processing companies and other similar service providers that use such information on our behalf).
Third-party service providers are contractually restricted from using or disclosing the information, except as necessary to perform services on our behalf or to comply with legal requirements. Data may be processed in the European Union, the United States, New Zealand, India or Israel depending upon contractual requirements and in accordance with legal jurisdictions for the region(s) to which CyberU is subject.
2. Aggregated statistics
We may disclose non-personally identifiable aggregated statistics regarding user behavior as a measure of interest in and use of our Website and e-mails to third parties in the form of aggregated data, such as overall patterns or demographic reports that do not describe or identify any individual user. Information relating to aggregated statistics will be collected through the use of third-party cookies and other third-party tracking devices.
3. Legally compelled disclosures
We may disclose your Personal Information if required to do so by law or subpoena or if we believe that such action is necessary (a) to conform to the law, comply with a judicial or court order or comply with legal processes served on us or Affiliated Parties; (b) to protect and defend our rights and property, the Website, the users of the Website and/or our Affiliated Parties; or (c) to act as needed under the circumstances to protect the safety of users of our Website, ourselves or third parties.
6. Consent to worldwide transfer and processing of Personal Information (applies unless otherwise agreed in writing between you or your organization and CyberU)
7. Third-party websites
8. Privacy of minors
This Website is not directed at children under the age of thirteen. We do not knowingly collect personal information from children under the age of thirteen on our Website. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on our Website, we will delete the information from our records.
We use commercially reasonable and industry-standard physical, management and technical safeguards to preserve the integrity and security of your Personal Information. We also use Secure Sockets Layer (SSL) encryption when transmitting sensitive information
If you contact us by e-mail or a " Contact us" or similar feature on the Website, you should be aware that your transmission might not be secure. An unaffiliated third party could view information you send by these methods in transit. We accept no liability for disclosure of your information due to errors or unauthorized acts by third parties during or after transmission.
In the unlikely event that the security of your Personal Information in our possession or control has been compromised, we will notify you by e-mail or as otherwise required by applicable law.
10. Updates to our privacy statement
11. Contact us
Attn: CyberU Privacy
GDPR Information Notice and Related Provisions
1. Controller Identity and Contact Details:CyberU, Inc.
Attn: CyberU Privacy
1601 Cloverfield Blvd., Suite 620 South
Santa Monica, California 90404, USA
2. Data Protection Officer:José Alberto Rodríguez Ruiz
28 Rue de Londres, 75009 Paris, France
3. Purposes and Legal Basis for the Processing
We collect and use your Personal Information when required for the management of the products and services we offer to you or your organisation, and the associated commercial relationship, as well as to comply with legal obligations we may have.
We also may collect and use your Personal Information under the GDPR’s legitimate interest legal basis to build and maintain a network of Learning-related professionals, to provide information and resources related to Learning, and to promote our professional products and services. We will analyse your interactions with us to understand your profile and level of interest in our products and services, (e.g., to decide whether or not include you in a given campaign).
The information may be collected directly from you, from your organisation or from other authorized third-parties.
When consent is required, a consent form will be provided to you.
4. Information Sharing
We may use third-party providers to help us operate and maintain our Website and Activities, as well as deliver our products and services. Third-party service providers are contractually restricted from using or disclosing the information, except as necessary to perform services on our behalf or to comply with legal requirements.
5. International Transfers
Data may be processed in the European Union, the United States, India, New Zealand or Israel depending upon contractual requirements and in accordance with legal jurisdictions for the region(s) to which CyberU is subject. All locations either benefit from an Adequacy Decision (Israel, New Zealand, and the United States under the Privacy Shield) or from alternative suitable safeguards (EU Model Clauses for India).
6. Data Retention
Generally, we will retain data for three (3) years after the last contact.
7. Data Subject Rights
You may to exercise your rights as a data subject (access, rectification, erasure, restriction and objection, as well as portability) by login into your CyberU account, or by reaching out to us via the email addresses provided above.
When processing is based on consent, you have the right to withdraw your consent at any time.
Finally, you also have the right to lodge a complaint with a supervisory authority.
8. Automated Decision-making
We will not use the information we collect for making automated decisions that would have a legal or significant effect on you.